Privacy Policy

Last modified 8th February 2021

1. Scope

This privacy policy covers your usage of and interactions with this website. The data controller responsible for this website is The Sleepover Club. If you have any questions in relation to our use of your details, email us at info@thesleepoverclub.co.uk.

2. Data collected by third parties

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

3. Access to and sharing of data

In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales.

If we wish to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.

4. Data we collect and how we use it

When submitting a form on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties.

When you make an order through our web shop, we store your name, address, telephone number, and e-mail address. This information is used to contact you in relation to your order, and to send you goods purchased through the web shop.

5. Changes to this privacy policy

In accordance with the General Data Protection Regulation (EU) 2016/679 (‘GDPR’) that comes into effect on 25 May 2018, The Sleepover Club is obliged to comply fully with this and only hold your personal data for marketing purposes which are optional.

The legal basis for collecting and processing personal data for marketing purposes is ‘consent’ which means The Sleepover Club will only send you marketing communication if you have opted into receiving this.

If, for whatever reason you don't want to be included in our email database for marketing purposes, you can unsubscribe at anytime. Alternatively, you can email us at info@thesleepoverclub.co.uk and we will remove you from the list.

 Mobile Terms of Service

The Sleepover Club

Last updated: Aug. 2, 2024

The The Sleepover Club mobile message service (the "Service") is operated by The Sleepover Club (“The Sleepover Club”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to The Sleepover Club’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of The Sleepover Club through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The Sleepover Club. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to SLEEPOVER or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other The Sleepover Club mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to SLEEPOVER or email info@sleepoverclub.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

The Sleepover Club

C/O 13 Walton Vale, Liverpool, United Kingdom, L9 4RE